Phone: (813) 518-5454
Client Experience
As a client of Massive IT, you can expect an exceptional experience with access to cutting-edge tools and services. Our dedicated account team will work closely with you to ensure your needs are met and provide ongoing support. You'll also have access to our Client Portal, documentation portal, business intelligence dashboards, IT asset management platform, and warranty tracking reports, enabling you to manage your IT infrastructure efficiently, track your assets, gain insights into your business, and receive proactive warranty alerts.
Client Portal
The client portal is an easy-to-use platform that provides companies with a centralized location to access important information about their account, including tickets, invoices, and project status updates. The client portal is an efficient solution to manage all aspects of your Information Technology program with Massive IT.
Documentation
The documentation portal is a powerful tool for companies that enables them to easily share and manage documentation of their IT infrastructure, standard operating procedures, and more. With My Glue, Massive IT can centralize your documentation and easily share it with your team, saving time and improving communication.
Billing Portal
The billing portal is an all-in-one payment and invoicing platform that makes it easy for customers to manage their payments and stay on top of their invoices. With customizable payment options and automatic payment reminders, the billing portal simplifies the payment process and helps ensure that payments are made on time.
Performance Dashboards
Our performance dashboards are a powerful business intelligence platform that helps customers visualize their data and gain insights into their business. With customizable dashboards and automated reporting, the performance dashboards make it easy for customers to track key performance metrics, identify trends, and make data-driven decisions to improve their business.
Lifecycle Insights
Lifecycle Insights is a comprehensive IT asset management platform that helps customers track and manage their IT assets throughout their lifecycle. With features such as asset tracking, maintenance scheduling, and procurement management, Lifecycle Insights streamlines IT operations, saves time, and helps customers make informed decisions about their IT investments.
Warranty Tracking
Scalepad is a powerful platform that helps customers keep track of their IT warranties and service agreements. With automated warranty scanning, proactive renewal alerts, and reporting capabilities, Scalepad ensures that customers never miss a warranty renewal, can track their warranty status, and avoid costly out-of-warranty repairs.
Monthly Status Reports
Massive IT's remote monitoring and management software provides reporting that allows for customized reports that provide valuable insights into system health, performance, and other key metrics. These reports can be scheduled to run automatically, saving time and increasing efficiency for organizations by keeping up to date on systems health and performance.
Our clients
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