Manufacturer Improves Operational Efficiency with Dynamics 365 Business Central

Quick Stats

• Industry: Manufacturing
• Legacy System: Disconnected finance, production scheduling, and inventory tools
• New System: Microsoft Dynamics 365 Business Central
• Timeline: Implemented in under 16 weeks
• Key Outcomes: Improved operational efficiency, accurate forecasting, real-time financial visibility, better customer satisfaction

Client Overview

A mid-sized manufacturer producing custom components for industrial clients. The company needed a more efficient and unified system to support growth, improve visibility, and ensure on-time delivery of customer orders.

The Challenge

The manufacturer struggled with siloed systems that slowed operations and reduced accuracy:

• Finance, production, and inventory systems did not integrate
• Forecasting was often inaccurate, leading to stock issues and missed deadlines
• Executives lacked real-time visibility into performance and profitability
• Customer satisfaction was impacted by late or inconsistent deliveries

The Solution

Deploy Microsoft Dynamics 365 Business Central to unify operations into a single ERP platform. The implementation included:

• Centralized financial management with accurate reporting
• Integrated production planning and scheduling for better resource utilization
• Unified supply chain and inventory management with real-time tracking
• Executive dashboards to provide actionable insights into costs, margins, and delivery performance

The Outcomes

• Operational Efficiency – Reduced manual processes and improved collaboration across departments
• Improved Forecasting – Real-time data enabled accurate planning and inventory control
• Financial Visibility – Leadership gained insights into costs, margins, and profitability at all times
• Customer Satisfaction – On-time delivery rates improved with better planning and streamlined workflows

The Results

By implementing Microsoft Dynamics 365 Business Central, the manufacturer modernized its operations and eliminated inefficiencies. The platform delivered end-to-end visibility, improved decision-making, and created a foundation for scalable growth in a competitive marketplace.