Case Studies

Michigan Community College Modernizes Campus Communications with Microsoft Teams Voice


Technology: Microsoft Teams Voice, Microsoft PSTN Calling Plans


Problem:  The college relied on a legacy Microsoft Lync server with PRI connectivity, which was costly to maintain, difficult to scale, and lacked integration with their broader Microsoft 365 environment.


Solution Overview: Migrate the college’s on-premises Lync platform to Microsoft Teams Voice with PSTN calling plans, streamlining operations and eliminating legacy telecom expenses. The solution delivered modern, integrated voice services across campus while reducing ongoing costs and improving reliability.





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Defense Contractor Achieves NIST 800-171 Compliance with Microsoft 365 GCC-High




Technology:  Microsoft 365 G5 GCC-High, Microsoft Intune, Microsoft Defender for Endpoint, CIS v8 Security Controls


Problem: A defense contractor needed to quickly comply with NIST 800-171 requirements in order to secure a major Fortune 500 client contract. Their existing environment lacked the necessary controls and certifications, putting the contract — and future federal opportunities — at risk.


Solution Overview:  Deploy Microsoft 365 G5 in a GCC-High tenant, enabling Intune, Defender for Endpoint, and security hardening aligned with CIS v8 controls. Within three weeks, the contractor passed their initial System Security Plan (SSP) compliance check and established a secure, compliant environment for ongoing defense work.


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Cannabis Company Gains Compliance and Operational Efficiency with Dynamics 365 Business Central


Technology:  Microsoft Dynamics 365 Business Central


Problem: The cannabis company struggled with fragmented systems for inventory, compliance reporting, and financial management, leading to errors, regulatory risk, and limited visibility across operations.


Solution Overview:  Implement Microsoft Dynamics 365 Business Central to unify financials, inventory, and compliance tracking into one platform. Streamline operations, reduced manual errors, and provided real-time reporting to meet state and federal regulatory requirements.






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Private School Rebuilds IT Infrastructure in the Cloud After Hurricane Helene


Technology: Microsoft Azure, Microsoft Intune, Microsoft SharePoint Online, Microsoft 365


Problem:  After Hurricane Helene destroyed the school’s facilities just days into the academic year, critical IT systems were lost. Faculty and students were unable to access servers, files, and devices needed to continue operations.


Solution Overview: We launched an emergency response that restored server backups into Azure virtual machines, migrated file server data into SharePoint Online, and leveraged Intune to redeploy hundreds of iPads and laptops. Within 24–48 hours, the entire school community was fully operational in a secure, cloud-based environment.



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Florida Sheriff’s Office Cuts Costs and Improves Security with Microsoft Defender for Endpoint


Technology:  Microsoft Defender for Endpoint, Microsoft Intune, Microsoft 365 G3



Problem: The Sheriff’s Office was using a legacy Sophos antivirus solution that required separate licensing and management, increasing costs and creating integration gaps with their Microsoft 365 environment.


Solution Overview:  Deploy Microsoft Defender for Endpoint across all endpoints, configured Microsoft-recommended Attack Surface Reduction (ASR) policies, and automated deployment through Microsoft Intune. This allowed the Sheriff’s Office to fully leverage their existing Microsoft 365 G3 investment, reduce costs, and unify security under a single platform.


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Manufacturer Improves Supply Chain and Production Visibility with Dynamics 365 Business Central


Technology:  Microsoft Dynamics 365 Business Central


Problem: A mid-sized manufacturer was struggling with disconnected systems for finance, production scheduling, and inventory. This led to inefficiencies, inaccurate forecasting, and costly delays in fulfilling customer orders.


Solution Overview:  Implement Microsoft Dynamics 365 Business Central to unify financials, production planning, and supply chain operations in a single platform. This improved visibility, streamlined workflows, and enabled more accurate forecasting for on-time customer deliveries.


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Michigan University Streamlines Student and Faculty Onboarding with Microsoft Intune


Technology: Microsoft Intune, Microsoft 365


Problem:  The university struggled with a manual, time-consuming process for onboarding and offboarding devices each academic year. IT staff had to configure tablets, laptops, and computer lab systems individually, resulting in inconsistent setups and high support demands.


Solution Overview: Deploy Microsoft Intune to automate the enrollment, configuration, and management of student and faculty devices. This standardized software, streamlined onboarding and offboarding, improved visibility of inventory, and significantly reduced IT overhead.






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Private High School Modernizes IT Infrastructure with Hyper-V Cluster and Azure Site Recovery


Technology:  Dell Hyper-V Two-Node Cluster, iSCSI Storage Array, Microsoft Azure Backup, Microsoft Azure Site Recovery (ASR)


Problem: The school was relying on aging standalone servers with limited resiliency and no reliable disaster recovery plan. This created significant operational risk for critical student information systems, faculty resources, and administrative applications.


Solution Overview:  We deployed a Dell two-node Hyper-V cluster with an iSCSI storage array to deliver high availability, and integrated Azure Backup and Azure Site Recovery for cloud-based protection. The solution modernized the school’s infrastructure, improved reliability, and provided a tested disaster recovery plan to safeguard academic operations.



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City Government Improves Financial Transparency and Citizen Services with Dynamics 365 Business Central


Technology:  Microsoft Dynamics 365 Business Central


Problem: A city government struggled with outdated financial systems and disconnected processes that limited transparency, slowed budget reporting, and made it difficult to efficiently allocate resources for citizen services.


Solution Overview:  Implement Microsoft Dynamics 365 Business Central to unify financial management, budgeting, and reporting processes. The solution improves transparency, streamlined workflows, and provided city leaders with real-time insights to better serve their community.





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