Case Studies
Michigan Community College Modernizes Campus Communications with Microsoft Teams Voice
Technology: Microsoft Teams Voice, Microsoft PSTN Calling Plans
Problem: The college relied on a legacy Microsoft Lync server with PRI connectivity, which was costly to maintain, difficult to scale, and lacked integration with their broader Microsoft 365 environment.
Solution Overview: Migrate the college’s on-premises Lync platform to Microsoft Teams Voice with PSTN calling plans, streamlining operations and eliminating legacy telecom expenses. The solution delivered modern, integrated voice services across campus while reducing ongoing costs and improving reliability.
Retail D365 Use Case
Technology: Microsoft Intune
Problem: Customer wanted to automate new student and faculty onboarding, offboarding, and daily routine support.
Overview: Deploy student iPad and staff laptop mobile device management solution to automate beginning of school year onboarding process and streamline support throughout the year.
Private School Rebuilds IT Infrastructure in the Cloud After Hurricane Helene
Technology: Microsoft Azure, Microsoft Intune, Microsoft SharePoint Online, Microsoft 365
Problem: After Hurricane Helene destroyed the school’s facilities just days into the academic year, critical IT systems were lost. Faculty and students were unable to access servers, files, and devices needed to continue operations.
Overview: We launched an emergency response that restored server backups into Azure virtual machines, migrated file server data into SharePoint Online, and leveraged Intune to redeploy hundreds of iPads and laptops. Within 24–48 hours, the entire school community was fully operational in a secure, cloud-based environment.
Florida Sheriff’s Office Cuts Costs and Improves Security with Microsoft Defender for Endpoint
Technology: Microsoft Defender for Endpoint, Microsoft Intune, Microsoft 365 G3
Problem: The Sheriff’s Office was using a legacy Sophos antivirus solution that required separate licensing and management, increasing costs and creating integration gaps with their Microsoft 365 environment.
Solution Overview: Deploy Microsoft Defender for Endpoint across all endpoints, configured Microsoft-recommended Attack Surface Reduction (ASR) policies, and automated deployment through Microsoft Intune. This allowed the Sheriff’s Office to fully leverage their existing Microsoft 365 G3 investment, reduce costs, and unify security under a single platform.
Michigan University Streamlines Student and Faculty Onboarding with Microsoft Intune
Technology: Microsoft Intune, Microsoft 365
Problem: The university struggled with a manual, time-consuming process for onboarding and offboarding devices each academic year. IT staff had to configure tablets, laptops, and computer lab systems individually, resulting in inconsistent setups and high support demands.
Solution Overview: Deploy Microsoft Intune to automate the enrollment, configuration, and management of student and faculty devices. This standardized software, streamlined onboarding and offboarding, improved visibility of inventory, and significantly reduced IT overhead.
Azure Backup & DR
Technology: Azure Backup & Site Recovery
Problem: Customer needed to backup on-premises Hyper-V cluster to off-site storage location and have a disaster recovery plan.
Overview: Deploy Microsoft Azure backup for daily routine file level backups and Azure Site Recovery for disaster recovery purposes of all Hyper-V virtual machines.
Microsoft 365 GCC-High
Technology: Microsoft 365 + Azure Entra ID
Problem: Defense Contractor needed to become CMMC/NIST compliant for a Fortune 500 client contract.
Overview:
Deploy customer in Microsoft 365 GCC-High tenant with secure configuration using CIS v8 controls to achieve fast compliance for a NIST 800-171 System Security Plan (SSP) certification.
